https://hello.lojongapp.com/en/member/ticket/saved-reply-apply/189?id=189&ticketId=13998

Method
GET
HTTP Status
200
IP
191.221.225.29
Profiled on
Token
e62579

TicketXHR :: loadTicketSavedReplies

Request

GET Parameters

Key Value
id 
"189"
ticketId 
"13998"

POST Parameters

No POST parameters

Uploaded Files

No files were uploaded

Request Attributes

Key Value
_controller 
"Webkul\UVDesk\CoreFrameworkBundle\Controller\TicketXHR::loadTicketSavedReplies"
_firewall_context 
"security.firewall.map.context.back_support"
_locale 
"en"
_route 
"helpdesk_member_ticket_saved_reply_xhr"
_route_params 
[
  "id" => "189"
  "_locale" => "en"
]
_security_firewall_run 
"_security_back_support"
_stopwatch_token 
"4f4fd7"
id 
"189"

Request Headers

Header Value
accept 
"application/json, text/javascript, */*; q=0.01"
accept-encoding 
"gzip, deflate, br, zstd"
accept-language 
"pt-BR,pt;q=0.9,en;q=0.8,en-GB;q=0.7,en-US;q=0.6"
authorization 
""
connection 
"keep-alive"
cookie 
"_ga=GA1.1.1118249458.1736365858; G_ENABLED_IDPS=google; _ga_F46KTHZCMD=GS1.1.1738259914.1.1.1738261491.60.0.0; _ga_4T2WNENZBK=GS1.1.1740593416.5.0.1740593416.60.0.0; PHPSESSID=1bcls2tl13qblb5e8e653kebk7"
host 
"hello.lojongapp.com"
referer 
"https://hello.lojongapp.com/en/member/ticket/view/13998"
sec-ch-ua 
""Not(A:Brand";v="99", "Microsoft Edge";v="133", "Chromium";v="133""
sec-ch-ua-mobile 
"?0"
sec-ch-ua-platform 
""Windows""
sec-fetch-dest 
"empty"
sec-fetch-mode 
"cors"
sec-fetch-site 
"same-origin"
user-agent 
"Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/133.0.0.0 Safari/537.36 Edg/133.0.0.0"
x-php-ob-level 
"1"
x-requested-with 
"XMLHttpRequest"

Request Content

Request content not available (it was retrieved as a resource).

Response

Response Headers

Header Value
cache-control 
"no-cache, private"
content-type 
"text/html; charset=UTF-8"
date 
"Fri, 14 Mar 2025 12:50:24 GMT"
x-debug-token 
"e62579"

Cookies

Request Cookies

Key Value
G_ENABLED_IDPS 
"google"
PHPSESSID 
"1bcls2tl13qblb5e8e653kebk7"
_ga 
"GA1.1.1118249458.1736365858"
_ga_4T2WNENZBK 
"GS1.1.1740593416.5.0.1740593416.60.0.0"
_ga_F46KTHZCMD 
"GS1.1.1738259914.1.1.1738261491.60.0.0"

Response Cookies

No response cookies

Session 2

Session Metadata

Key Value
Created 
"Fri, 14 Mar 25 12:49:37 +0000"
Last used 
"Fri, 14 Mar 25 12:50:09 +0000"
Lifetime 
0

Session Attributes

Attribute Value
_csrf/https- 
"Gy-QgmuzWFSZEF69nna7qTQXyw6NDYDLdY94l4vf7mk"
_security_back_support 
"O:74:"Symfony\Component\Security\Core\Authentication\Token\UsernamePasswordToken":3:{i:0;N;i:1;s:12:"back_support";i:2;a:5:{i:0;O:45:"Webkul\UVDesk\CoreFrameworkBundle\Entity\User":13:{s:49:"\x00Webkul\UVDesk\CoreFrameworkBundle\Entity\User\x00id";i:14;s:52:"\x00Webkul\UVDesk\CoreFrameworkBundle\Entity\User\x00email";s:31:"amanda.nascimento@lojongapp.com";s:54:"\x00Webkul\UVDesk\CoreFrameworkBundle\Entity\User\x00proxyId";N;s:55:"\x00Webkul\UVDesk\CoreFrameworkBundle\Entity\User\x00password";s:97:"$argon2id$v=19$m=65536,t=4,p=1$lSCeRAoBFxKI+k405FFDXQ$xm9OLIoSZxbJJ26JBO5DEK5RBEf+CN/VGQESZ1y5aTk";s:56:"\x00Webkul\UVDesk\CoreFrameworkBundle\Entity\User\x00firstName";s:6:"Amanda";s:55:"\x00Webkul\UVDesk\CoreFrameworkBundle\Entity\User\x00lastName";s:10:"Nascimento";s:56:"\x00Webkul\UVDesk\CoreFrameworkBundle\Entity\User\x00isEnabled";b:1;s:63:"\x00Webkul\UVDesk\CoreFrameworkBundle\Entity\User\x00verificationCode";s:32:"vkjtqwkX78gz2Scgkvo8QGkGJOYn3hKT";s:59:"\x00Webkul\UVDesk\CoreFrameworkBundle\Entity\User\x00userInstance";O:33:"Doctrine\ORM\PersistentCollection":2:{s:13:"\x00*\x00collection";O:43:"Doctrine\Common\Collections\ArrayCollection":1:{s:53:"\x00Doctrine\Common\Collections\ArrayCollection\x00elements";a:0:{}}s:14:"\x00*\x00initialized";b:0;}s:59:"\x00Webkul\UVDesk\CoreFrameworkBundle\Entity\User\x00grantedRoles";a:1:{i:0;s:10:"ROLE_AGENT";}s:61:"\x00Webkul\UVDesk\CoreFrameworkBundle\Entity\User\x00activeInstance";O:53:"Webkul\UVDesk\CoreFrameworkBundle\Entity\UserInstance":23:{s:57:"\x00Webkul\UVDesk\CoreFrameworkBundle\Entity\UserInstance\x00id";i:14;s:61:"\x00Webkul\UVDesk\CoreFrameworkBundle\Entity\UserInstance\x00source";s:7:"website";s:62:"\x00Webkul\UVDesk\CoreFrameworkBundle\Entity\UserInstance\x00skypeId";N;s:68:"\x00Webkul\UVDesk\CoreFrameworkBundle\Entity\UserInstance\x00contactNumber";s:0:"";s:66:"\x00Webkul\UVDesk\CoreFrameworkBundle\Entity\UserInstance\x00designation";s:0:"";s:64:"\x00Webkul\UVDesk\CoreFrameworkBundle\Entity\UserInstance\x00signature";s:0:"";s:71:"\x00Webkul\UVDesk\CoreFrameworkBundle\Entity\UserInstance\x00profileImagePath";s:24:"/assets/profile/logo.png";s:64:"\x00Webkul\UVDesk\CoreFrameworkBundle\Entity\UserInstance\x00createdAt";O:8:"DateTime":3:{s:4:"date";s:26:"2023-03-20 23:56:49.000000";s:13:"timezone_type";i:3;s:8:"timezone";s:3:"UTC";}s:64:"\x00Webkul\UVDesk\CoreFrameworkBundle\Entity\UserInstance\x00updatedAt";O:8:"DateTime":3:{s:4:"date";s:26:"2023-10-11 15:03:57.000000";s:13:"timezone_type";i:3;s:8:"timezone";s:3:"UTC";}s:63:"\x00Webkul\UVDesk\CoreFrameworkBundle\Entity\UserInstance\x00isActive";b:1;s:65:"\x00Webkul\UVDesk\CoreFrameworkBundle\Entity\UserInstance\x00isVerified";b:0;s:64:"\x00Webkul\UVDesk\CoreFrameworkBundle\Entity\UserInstance\x00isStarred";b:0;s:72:"\x00Webkul\UVDesk\CoreFrameworkBundle\Entity\UserInstance\x00ticketAccessLevel";s:1:"1";s:71:"\x00Webkul\UVDesk\CoreFrameworkBundle\Entity\UserInstance\x00defaultFiltering";N;s:71:"\x00Webkul\UVDesk\CoreFrameworkBundle\Entity\UserInstance\x00userSavedReplies";O:33:"Doctrine\ORM\PersistentCollection":2:{s:13:"\x00*\x00collection";O:43:"Doctrine\Common\Collections\ArrayCollection":1:{s:53:"\x00Doctrine\Common\Collections\ArrayCollection\x00elements";a:0:{}}s:14:"\x00*\x00initialized";b:0;}s:71:"\x00Webkul\UVDesk\CoreFrameworkBundle\Entity\UserInstance\x00userSavedFilters";O:33:"Doctrine\ORM\PersistentCollection":2:{s:13:"\x00*\x00collection";O:43:"Doctrine\Common\Collections\ArrayCollection":1:{s:53:"\x00Doctrine\Common\Collections\ArrayCollection\x00elements";a:0:{}}s:14:"\x00*\x00initialized";b:0;}s:59:"\x00Webkul\UVDesk\CoreFrameworkBundle\Entity\UserInstance\x00user";r:5;s:66:"\x00Webkul\UVDesk\CoreFrameworkBundle\Entity\UserInstance\x00supportRole";O:67:"Proxies\__CG__\Webkul\UVDesk\CoreFrameworkBundle\Entity\SupportRole":4:{s:17:"__isInitialized__";b:1;s:56:"\x00Webkul\UVDesk\CoreFrameworkBundle\Entity\SupportRole\x00id";i:3;s:58:"\x00Webkul\UVDesk\CoreFrameworkBundle\Entity\SupportRole\x00code";s:10:"ROLE_AGENT";s:65:"\x00Webkul\UVDesk\CoreFrameworkBundle\Entity\SupportRole\x00description";s:5:"Agent";}s:72:"\x00Webkul\UVDesk\CoreFrameworkBundle\Entity\UserInstance\x00supportPrivileges";O:33:"Doctrine\ORM\PersistentCollection":2:{s:13:"\x00*\x00collection";O:43:"Doctrine\Common\Collections\ArrayCollection":1:{s:53:"\x00Doctrine\Common\Collections\ArrayCollection\x00elements";a:0:{}}s:14:"\x00*\x00initialized";b:0;}s:67:"\x00Webkul\UVDesk\CoreFrameworkBundle\Entity\UserInstance\x00supportTeams";O:33:"Doctrine\ORM\PersistentCollection":2:{s:13:"\x00*\x00collection";O:43:"Doctrine\Common\Collections\ArrayCollection":1:{s:53:"\x00Doctrine\Common\Collections\ArrayCollection\x00elements";a:0:{}}s:14:"\x00*\x00initialized";b:0;}s:68:"\x00Webkul\UVDesk\CoreFrameworkBundle\Entity\UserInstance\x00supportGroups";O:33:"Doctrine\ORM\PersistentCollection":2:{s:13:"\x00*\x00collection";O:43:"Doctrine\Common\Collections\ArrayCollection":1:{s:53:"\x00Doctrine\Common\Collections\ArrayCollection\x00elements";a:0:{}}s:14:"\x00*\x00initialized";b:0;}s:71:"\x00Webkul\UVDesk\CoreFrameworkBundle\Entity\UserInstance\x00leadSupportTeams";O:33:"Doctrine\ORM\PersistentCollection":2:{s:13:"\x00*\x00collection";O:43:"Doctrine\Common\Collections\ArrayCollection":1:{s:53:"\x00Doctrine\Common\Collections\ArrayCollection\x00elements";a:0:{}}s:14:"\x00*\x00initialized";b:0;}s:73:"\x00Webkul\UVDesk\CoreFrameworkBundle\Entity\UserInstance\x00adminSupportGroups";O:33:"Doctrine\ORM\PersistentCollection":2:{s:13:"\x00*\x00collection";O:43:"Doctrine\Common\Collections\ArrayCollection":1:{s:53:"\x00Doctrine\Common\Collections\ArrayCollection\x00elements";a:0:{}}s:14:"\x00*\x00initialized";b:0;}}s:55:"\x00Webkul\UVDesk\CoreFrameworkBundle\Entity\User\x00timezone";s:17:"America/Sao_Paulo";s:57:"\x00Webkul\UVDesk\CoreFrameworkBundle\Entity\User\x00timeformat";s:9:"d-m-y G:i";}i:1;b:1;i:2;N;i:3;a:0:{}i:4;a:1:{i:0;s:10:"ROLE_AGENT";}}}"

Session Usage

2 Usages
Stateless check enabled
Usage
Symfony\Component\Security\Core\Authentication\Token\Storage\UsageTrackingTokenStorage:44
Show trace 
[
  [
    "file" => "/var/www/html/uvdesk/vendor/symfony/security-core/Authentication/Token/Storage/UsageTrackingTokenStorage.php"
    "line" => 44
    "function" => "getMetadataBag"
    "class" => "Symfony\Component\HttpFoundation\Session\Session"
    "type" => "->"
  ]
  [
    "file" => "/var/www/html/uvdesk/vendor/symfony/security-http/Firewall/AccessListener.php"
    "line" => 87
    "function" => "getToken"
    "class" => "Symfony\Component\Security\Core\Authentication\Token\Storage\UsageTrackingTokenStorage"
    "type" => "->"
  ]
  [
    "file" => "/var/www/html/uvdesk/vendor/symfony/security-bundle/Debug/WrappedLazyListener.php"
    "line" => 49
    "function" => "authenticate"
    "class" => "Symfony\Component\Security\Http\Firewall\AccessListener"
    "type" => "->"
  ]
  [
    "file" => "/var/www/html/uvdesk/vendor/symfony/security-http/Firewall/AbstractListener.php"
    "line" => 26
    "function" => "authenticate"
    "class" => "Symfony\Bundle\SecurityBundle\Debug\WrappedLazyListener"
    "type" => "->"
  ]
  [
    "file" => "/var/www/html/uvdesk/vendor/symfony/security-bundle/Debug/TraceableFirewallListener.php"
    "line" => 73
    "function" => "__invoke"
    "class" => "Symfony\Component\Security\Http\Firewall\AbstractListener"
    "type" => "->"
  ]
  [
    "file" => "/var/www/html/uvdesk/vendor/symfony/security-http/Firewall.php"
    "line" => 92
    "function" => "callListeners"
    "class" => "Symfony\Bundle\SecurityBundle\Debug\TraceableFirewallListener"
    "type" => "->"
  ]
  [
    "file" => "/var/www/html/uvdesk/vendor/symfony/event-dispatcher/Debug/WrappedListener.php"
    "line" => 117
    "function" => "onKernelRequest"
    "class" => "Symfony\Component\Security\Http\Firewall"
    "type" => "->"
  ]
  [
    "file" => "/var/www/html/uvdesk/vendor/symfony/event-dispatcher/EventDispatcher.php"
    "line" => 230
    "function" => "__invoke"
    "class" => "Symfony\Component\EventDispatcher\Debug\WrappedListener"
    "type" => "->"
  ]
  [
    "file" => "/var/www/html/uvdesk/vendor/symfony/event-dispatcher/EventDispatcher.php"
    "line" => 59
    "function" => "callListeners"
    "class" => "Symfony\Component\EventDispatcher\EventDispatcher"
    "type" => "->"
  ]
  [
    "file" => "/var/www/html/uvdesk/vendor/symfony/event-dispatcher/Debug/TraceableEventDispatcher.php"
    "line" => 154
    "function" => "dispatch"
    "class" => "Symfony\Component\EventDispatcher\EventDispatcher"
    "type" => "->"
  ]
  [
    "file" => "/var/www/html/uvdesk/vendor/symfony/http-kernel/HttpKernel.php"
    "line" => 129
    "function" => "dispatch"
    "class" => "Symfony\Component\EventDispatcher\Debug\TraceableEventDispatcher"
    "type" => "->"
  ]
  [
    "file" => "/var/www/html/uvdesk/vendor/symfony/http-kernel/HttpKernel.php"
    "line" => 75
    "function" => "handleRaw"
    "class" => "Symfony\Component\HttpKernel\HttpKernel"
    "type" => "->"
  ]
  [
    "file" => "/var/www/html/uvdesk/vendor/symfony/http-kernel/Kernel.php"
    "line" => 202
    "function" => "handle"
    "class" => "Symfony\Component\HttpKernel\HttpKernel"
    "type" => "->"
  ]
  [
    "file" => "/var/www/html/uvdesk/vendor/symfony/runtime/Runner/Symfony/HttpKernelRunner.php"
    "line" => 35
    "function" => "handle"
    "class" => "Symfony\Component\HttpKernel\Kernel"
    "type" => "->"
  ]
  [
    "file" => "/var/www/html/uvdesk/vendor/autoload_runtime.php"
    "line" => 35
    "function" => "run"
    "class" => "Symfony\Component\Runtime\Runner\Symfony\HttpKernelRunner"
    "type" => "->"
  ]
  [
    "file" => "/var/www/html/uvdesk/public/index.php"
    "line" => 5
    "args" => [
      "/var/www/html/uvdesk/vendor/autoload_runtime.php"
    ]
    "function" => "require_once"
  ]
]
Symfony\Component\Security\Http\Firewall\ContextListener:198
Show trace 
[
  [
    "file" => "/var/www/html/uvdesk/vendor/symfony/security-http/Firewall/ContextListener.php"
    "line" => 198
    "function" => "set"
    "class" => "Symfony\Component\HttpFoundation\Session\Session"
    "type" => "->"
  ]
  [
    "file" => "/var/www/html/uvdesk/vendor/symfony/event-dispatcher/Debug/WrappedListener.php"
    "line" => 117
    "function" => "onKernelResponse"
    "class" => "Symfony\Component\Security\Http\Firewall\ContextListener"
    "type" => "->"
  ]
  [
    "file" => "/var/www/html/uvdesk/vendor/symfony/event-dispatcher/EventDispatcher.php"
    "line" => 230
    "function" => "__invoke"
    "class" => "Symfony\Component\EventDispatcher\Debug\WrappedListener"
    "type" => "->"
  ]
  [
    "file" => "/var/www/html/uvdesk/vendor/symfony/event-dispatcher/EventDispatcher.php"
    "line" => 59
    "function" => "callListeners"
    "class" => "Symfony\Component\EventDispatcher\EventDispatcher"
    "type" => "->"
  ]
  [
    "file" => "/var/www/html/uvdesk/vendor/symfony/event-dispatcher/Debug/TraceableEventDispatcher.php"
    "line" => 154
    "function" => "dispatch"
    "class" => "Symfony\Component\EventDispatcher\EventDispatcher"
    "type" => "->"
  ]
  [
    "file" => "/var/www/html/uvdesk/vendor/symfony/http-kernel/HttpKernel.php"
    "line" => 186
    "function" => "dispatch"
    "class" => "Symfony\Component\EventDispatcher\Debug\TraceableEventDispatcher"
    "type" => "->"
  ]
  [
    "file" => "/var/www/html/uvdesk/vendor/symfony/http-kernel/HttpKernel.php"
    "line" => 174
    "function" => "filterResponse"
    "class" => "Symfony\Component\HttpKernel\HttpKernel"
    "type" => "->"
  ]
  [
    "file" => "/var/www/html/uvdesk/vendor/symfony/http-kernel/HttpKernel.php"
    "line" => 75
    "function" => "handleRaw"
    "class" => "Symfony\Component\HttpKernel\HttpKernel"
    "type" => "->"
  ]
  [
    "file" => "/var/www/html/uvdesk/vendor/symfony/http-kernel/Kernel.php"
    "line" => 202
    "function" => "handle"
    "class" => "Symfony\Component\HttpKernel\HttpKernel"
    "type" => "->"
  ]
  [
    "file" => "/var/www/html/uvdesk/vendor/symfony/runtime/Runner/Symfony/HttpKernelRunner.php"
    "line" => 35
    "function" => "handle"
    "class" => "Symfony\Component\HttpKernel\Kernel"
    "type" => "->"
  ]
  [
    "file" => "/var/www/html/uvdesk/vendor/autoload_runtime.php"
    "line" => 35
    "function" => "run"
    "class" => "Symfony\Component\Runtime\Runner\Symfony\HttpKernelRunner"
    "type" => "->"
  ]
  [
    "file" => "/var/www/html/uvdesk/public/index.php"
    "line" => 5
    "args" => [
      "/var/www/html/uvdesk/vendor/autoload_runtime.php"
    ]
    "function" => "require_once"
  ]
]

Flashes

Flashes

No flash messages were created.

Server Parameters

Server Parameters

Defined in .env

Key Value
APP_ENV 
"dev"
APP_SECRET 
"YOUR_APP_SECRET"
DATABASE_URL 
"mysql://uvdesk:%5EEqGy74s6%25eKxA@127.0.0.1:3306/uvdeskdb"
MAILER_URL 
"null://localhost"

Defined as regular env variables

Key Value
APP_DEBUG 
"1"
CONTEXT_DOCUMENT_ROOT 
"/var/www/html/uvdesk/public/"
CONTEXT_PREFIX 
""
DOCUMENT_ROOT 
"/var/www/html/uvdesk/public/"
GATEWAY_INTERFACE 
"CGI/1.1"
HTTPS 
"on"
HTTP_ACCEPT 
"application/json, text/javascript, */*; q=0.01"
HTTP_ACCEPT_ENCODING 
"gzip, deflate, br, zstd"
HTTP_ACCEPT_LANGUAGE 
"pt-BR,pt;q=0.9,en;q=0.8,en-GB;q=0.7,en-US;q=0.6"
HTTP_AUTHORIZATION 
""
HTTP_CONNECTION 
"keep-alive"
HTTP_COOKIE 
"_ga=GA1.1.1118249458.1736365858; G_ENABLED_IDPS=google; _ga_F46KTHZCMD=GS1.1.1738259914.1.1.1738261491.60.0.0; _ga_4T2WNENZBK=GS1.1.1740593416.5.0.1740593416.60.0.0; PHPSESSID=1bcls2tl13qblb5e8e653kebk7"
HTTP_HOST 
"hello.lojongapp.com"
HTTP_REFERER 
"https://hello.lojongapp.com/en/member/ticket/view/13998"
HTTP_SEC_CH_UA 
""Not(A:Brand";v="99", "Microsoft Edge";v="133", "Chromium";v="133""
HTTP_SEC_CH_UA_MOBILE 
"?0"
HTTP_SEC_CH_UA_PLATFORM 
""Windows""
HTTP_SEC_FETCH_DEST 
"empty"
HTTP_SEC_FETCH_MODE 
"cors"
HTTP_SEC_FETCH_SITE 
"same-origin"
HTTP_USER_AGENT 
"Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/133.0.0.0 Safari/537.36 Edg/133.0.0.0"
HTTP_X_REQUESTED_WITH 
"XMLHttpRequest"
PATH 
"/usr/local/sbin:/usr/local/bin:/usr/sbin:/usr/bin:/sbin:/bin:/snap/bin"
PATH_INFO 
"/en/member/ticket/saved-reply-apply/189"
PATH_TRANSLATED 
"redirect:/./index.php/en/member/ticket/saved-reply-apply/189/member/ticket/saved-reply-apply/189"
PHP_SELF 
"/index.php/en/member/ticket/saved-reply-apply/189"
QUERY_STRING 
"id=189&ticketId=13998"
REDIRECT_HTTPS 
"on"
REDIRECT_QUERY_STRING 
"id=189&ticketId=13998"
REDIRECT_SSL_TLS_SNI 
"hello.lojongapp.com"
REDIRECT_STATUS 
"200"
REDIRECT_URL 
"/en/member/ticket/saved-reply-apply/189"
REMOTE_ADDR 
"191.221.225.29"
REMOTE_PORT 
"63667"
REQUEST_METHOD 
"GET"
REQUEST_SCHEME 
"https"
REQUEST_TIME 
1741956624
REQUEST_TIME_FLOAT 
1741956624.0913
REQUEST_URI 
"/en/member/ticket/saved-reply-apply/189?id=189&ticketId=13998"
SCRIPT_FILENAME 
"/var/www/html/uvdesk/public/index.php"
SCRIPT_NAME 
"/index.php"
SERVER_ADDR 
"167.172.150.51"
SERVER_ADMIN 
"[no address given]"
SERVER_NAME 
"hello.lojongapp.com"
SERVER_PORT 
"443"
SERVER_PROTOCOL 
"HTTP/1.1"
SERVER_SIGNATURE 
"<address>Apache/2.4.54 (Ubuntu) Server at hello.lojongapp.com Port 443</address>\n"
SERVER_SOFTWARE 
"Apache/2.4.54 (Ubuntu)"
SSL_TLS_SNI 
"hello.lojongapp.com"
SYMFONY_DOTENV_VARS 
"APP_ENV,APP_SECRET,DATABASE_URL,MAILER_URL"